Frequently Asked Questions

Everything you need to know about your 4feetshoes experience.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page that compares US, UK, and EU sizing. We recommend measuring your foot from heel to toe to ensure the most accurate fit.

What is your return policy for footwear?

We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take between 7-14 business days.

Are your shoes made from genuine leather?

We offer a variety of materials including premium genuine leather, vegan alternatives, and high-performance synthetics. Detailed material specifications are listed under the 'Product Details' section for each item.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.